 Frequently Asked Questions| A: | Getting started is easy. Simply click on one of the Start Now or Sign Up Now buttons or links anywhere on this site. Then, fill out and submit the form on the Sign Up page. You may also receive a free evaluation of your credit before getting started, although most people who seek our services just want to get started as soon as possible. Should you have any questions about getting started or filling out the sign up form, feel free to contact us online or call us toll-free at 1-800-818-8708 or at (513) 860-4300. |
| A: | This is one of the most common questions we receive. You will know our service is working because each and every time we contact the credit bureaus on your behalf, we notify you immediately that we have done so. Each contact will "trigger" the investigation that requires all three credit bureaus to begin conducting an audit and verification process of the negative items in question. Sometimes throughout this 30 - 40 day investigation period the credit bureaus will send you a letter either asking for something or just letting you know the process has been initiated. When the investigation has been completed the credit bureaus will send to you, by mail, results of the investigation with updated credit reports. This is the information that lets you know what was removed from your credit reports, so you’ll see how the service is working to “help my credit.” This, of course, is also the same information we need to continue our work for you if there are any negative items remaining on your credit reports, so please forward this information to us immediately. |
| A: | Credit reports will arrive first at your home and then you will forward them to us. When we accomplish deletions and improvements, you will be the first one to see these changes on your credit reports and how they are helping to “clean up my credit.” Each time a disputation is submitted to the credit bureaus, your only responsibility is to make sure that whatever correspondence you receive in the mail you forward on to us immediately. |
| A: | Over the years we have found that repetition is very crucial to the success of the program. We follow that old proven maxim that "persistence wears out resistance!” With our process we typically see substantial improvement in the first 45 - 60 days, but it can take longer. So please remind yourself, “Patience is a virtue to clean up my credit.” |
| A: | It is very simple and fast to learn what your score is at any time you choose. Just go to www.myfico.com and follow the very easy instructions. From there, you can choose which credit score you wish to access. This service can also enable you to see your credit increase in score over time. |
| A: | The best way is to mail this information to the address on this site or on the welcome package you receive from us. We can accept faxes, but we don’t encourage them because they often arrive unclear or missing some pages. When you mail the information to us, it is a good idea to wait about 10 days and then check your account by calling to ensure we have received your mail. Once we have received it, we will continue work to clean up your credit.
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